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Frequently Asked Questions

Quick Reference:
POP: mail.ncplus.net
SMTP: mail.ncplus.net
FTP: ftp.ncplus.net
(save index.htm in your www subfolder)
Personal Pages:
http://www.ncplus.net/~username
Q: 

How long does it take to create an account?

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About 15 minutes. Use the simple NCPLUS online sign up. NCPLUS accepts major credit cards and checks. Dialup access is ready within 15 minutes from the account creation.
Q: 

How do I subscribe for an account with NCPLUS?

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You can use NCPLUS's secure online sign up. If you do not wish to use your credit card or you wish to remain anonymous, you can also transfer $49.75 (for a 6 month subscription) via Western Union.
Q: 

Does NCPLUS have a local number in my area?

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See our Access Numbers page for numbers in your area code.
Q: 

Do you have an unlimited access plan?

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For only $9.95 per month, members have unlimited Internet access any time of the day.
Q: 

Does NCPLUS offer 56 Kbps access?

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Yes, most of our dial up Internet access accounts utilize 56 Kbps technology.
Q: 

Does NCPLUS offer free Web space?

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NCPLUS offers 10 megs of Internet storage or Web Hosting.
Q: 

What are the NCPLUS DNS servers?

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DNS Servers:
Primary: 64.40.40.51
Secondary: 66.54.140.10
Secondary: 66.54.140.4
Q: 

What do I use for an e-mail server?

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NCPLUS incoming and outgoing POP3 server is simply mail.ncplus.net.
Q: 

Does NCPLUS offer customer support?

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NCPLUS customer support can be reached Monday through Friday from 8:00 AM until 4:00 PM:
  • Telephone:
    CS Local: 206.337.0202
    TollFree: 800.259.4034
  • Fax:
    Local: 206.337.0201
    TollFree: 800.273.5231
    email:
    service@ncplus.net
Q: 

Do you sell your customer email address list to other companies?

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No. We do not, sell, rent, distribute, give, trade, or otherwise provide any individual or company with our customers email addresses or other customer information. However, on occasion you may be notified of exciting new services by NCPLUS affiliates, and you will have the choice of being removed from future mailings.
Q: 

Can I order additional email addresses?

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YES. Contact customer support for setup.

 

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