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The NCplus accelerator product will be discontinued as of Dec 31st 2007. In preparation for the termination of this product, new sign ups for the accelerator will no longer be permitted as of Sept 30th 2007. Customers who signed up for the accelerator before Sept 30th 2007 and who are currently using the accelerator will be allowed to continue using the accelerator product until December
31st 2007.
What
if I want to
continue with the accelerator after Dec
31st?
The
NCplus accelerator
product was provided by Proxyconn, a third party
company
specializing in providing accelerator software to
end users.
NCplus's contract with Proxyconn is ending however
users who wish to
continue using the Proxyconn product may sign up
with Proxyconn
directly at
http://www.proxyconn.com/accelerator.asp
If I
sign up with
Proxyconn directly and I have a problem with my
accelerator who
should I call?
Users
who opt to sign up
directly with Proxyconn should contact Proxyconn
if they have any
issues with their accelerator product.
Ncplus will no longer
be able to provide customer support on this
product.
I've paid for 6 or 12
months of accelerator service and my contract
doesn't expire until
after December 31st, may I continue to
use the
accelerator service until my contract
expires?
No,
unfortunately
NCplus's contract ends Dec 31st.
Users who have
prepaid until sometime after December
31st will receive a
refund of the unused months of their contract on
the same credit
card with which they pay their bill or if the user
pays by check
they will receive a refund check in the
mail
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